Health Plan Guardians

Balance Bill & No Surprises Act Support for Health Plan Members

Comprehensive Advocacy and Legal Solutions For Billing Disputes

Effective Plan Member Advocacy

We act as an authorized representative of the plan member for purposes of disputing charges and interacting with providers and third-party collection agents.

Robust & Streamlined Legal Defense

If a negotiated solution is not reached reasonably quickly by our advocacy team, we select and engage legal counsel to represent the member.

Effective Credit Reporting Correction

If credit reporting occurs, we engage specialized attorneys to formally dispute it and, where necessary, file suit against the credit reporting agency.

Comprehensive Negotiated Provider Solutions

In addition to resolving individual balance bills, we can negotiate global resolutions with providers to eliminate continuing balance billing issues.

Our Advantages

Exceptional Platform Experience
Secure, user-friendly online platform for employees, and portal access for employers and administrators that provides centralized access for onboarding, tracking, and reporting.
Comprehensive Customer Care
We provide robust, dedicated customer support through multiple channels, including a help desk and phone support, ensuring our customers can reach us whenever they need assistance.
Seamless Delivery Solutions
Convenient and consistent automated delivery of member communications and documentation.
Real-time Tracking
Single point, cloud-based access to tracking real-time information and status updates.
Optimized Data Preparation
Streamlined preparation of data and materials necessary for effective provider negotiations and legal support.
Advanced Security & Accessibility
End-to-end HIPAA compliance with state-of-the-art encryption paired with a mobile-friendly interface for secure and inclusive access on any device.